Interested in belajar diploma pembantu perubatan? Here is a few basic knowledge that you need to know about being a medical assistant. Students who enrolled in this course are able to apply for careers in both the business and healthcare industries. Additionally, the roles of a medical assistant can expand. Hence, graduates can apply for roles, such as: 

Medical Assistants

Medical assistants mostly serve in private practices. Moreover, they work under facilitators such as doctors, nurses, or practice administrators based on their job descriptions. The scope of their job includes providing support for clinical, or hospital staff, working with patients, greeting patients, prepare their documents before and after meeting the doctor. Other responsibilities also include: 

  • Manage schedules
  • Manage patient calls
  • Rooming clients
  • Update medication and allergy lists
  • Assist with insurance claims
  • Billing and coding
  • Clean instruments 
  • Maintain equipment
  • Teach patients

Medical Office Assistants

Provided with a diploma in medical assistance or office assistance diploma programs, graduated students are able to become medical office assistants in various medical facilities. Focusing mostly on the front desk’s tasks under the supervision of the office manager, medical office assistants usually manage tasks such as: 

  • Schedule appointments
  • Answer patient’s inquiries
  • Greet patients
  • Update demographic information
  • Billing and coding
  • Assist with marketing and client outreach 
  • Financial reports
  • Deal with transactions
  • Manage medical records

Medical Billing and Coding Specialists

Medical assistants who are experts in administration may opt for a career in billing and coding specialists in a hospital or a clinic. The role of this career is to manage insurance claims, so transactions can be made and received on time. However, interactions between this specialist and patients will be reduced. In turn, this type of medical assistant will frequently work with insurers and clinical staff who are able to answer service questions. Some tasks this type of specialist include: 

  • Coding insurance forms
  • Submit and troubleshoot claims
  • Assist with credit service and transaction plans
  • Posting payments
  • Financial reporting
  • Accounting

Medical Assistant in Hospitals

A medical assistant who works in hospitals is likely to work in one department, such as in an emergency room, or radiography. There’s also a high chance that this type of medical assistant will interact a lot with patients and families. A hospital is an ideal place for medical assistants due to the learning environment. They are able to learn about the various departments and how healthcare generally works. 

  • Check patients in 
  • Verify demographic 
  • Verify insurance information
  • Check research forms
  • Collect co-payments 

Long-term Care Medical Assistants

Medical assistants provide clerical support roles to long-term care facilities. Some duties that they take on include: 

  • Hospitality and client outreach
  • Marketing
  • Greet families
  • Give tours of the facility 
  • Light bookkeeping
  • Submit insurance claims
  • Manage patients’ outside appointments
  • Assist with activities